WHEN WILL MY MASK ORDER SHIP?
Masks take 3 – 5 days to be manufactured once the order is placed and once shipped around 7 -10 days for delivery. We provide the tracking number of carrier. We do our best to make and ship your order as fast as possible!
WHY DOES IT TAKE SO LONG TO MANUFACTURE MY MASK?
We do not carry stock. Each mask is designed from the original art by one of our licensed artists. We do not use patterned fabrics hence each mask has to be produced individually by order. If you order 3 different masks, each mask is made individually.
WHY DOES IT TAKE SO LONG TO DELIVER MY MASK?
The masks are made in a production facility in China. We searched thoroughly thru the United States to find a supplier that would be willing to produce these pieces of art individually to to no avail.
WHAT TYPE OF FILTER DO THESE MASKS USE?
These masks use a PM2.5 Filter. Your filters can be changed and replacements can be purchased from us.
CAN I WASH MY MASK?
Yes! These masks are machine washable – just be sure to remove the filter prior to washing.
CAN I RETURN A MASK?
Due to the nature of this product, all sales are final.
For any aditional information please contact us firstname.lastname@example.org